Ferry Quays Residents Association (FQRA)

                                                          

 

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Security

 

Security is for everyone. Here are some tips to ensure that we remain safe:

  • 63% of burglars target doors and 26% of them by forcing the lock so make sure that your doors bear strong, appropriate locks. Some residents have already taken steps to add extra locks to their doors so visit the Ferry Quays google group for contacts for locksmiths that have been used by other residents.
  • Never ‘buzz’ open the main entry door for strangers. Equally, holding the door open for someone that you don’t know could put yourself and others at risk.
  • Inform your guests of these security measures so that they don’t try to gain entry by buzzing other apartments
  • Also in summer please remember to close your windows when you are not in.

 

Safer Neighbourhoods Team

 

Please allow me to introduce myself. I am Sergeant Pete Murphy 50TX. I
joined the Metropolitan Police Service in January 1993. During this time I have served in several London Boroughs including, Richmond; Hounslow; theTerritorial Support Group, Hammersmith & Fulham and returned to Hounslow in2002.

Three weeks ago I took charge of the Syon Safer Neighbourhood Team (SNT) based within Brentford Police Station. Prior to this I enjoyed running the Osterley & Spring Grove SNT. The Syon Team consists of 1 Sergeant, 2 Constables and 3 Police Community Support Officers (PCSO's).

Community policing brings the police and the community together to solve problems of crime. If we work together, we can make our community a safe place to be in. I am keen to have an excellent rapport with the Brentford Community. When you see us out & about either on our foot or cycle patrols, please can I encourage you to stop & say 'hello' to your local police team.

If you have any information on crime or matters you think should involve the police, please contact your local Safer Neighbourhood Team. To check which team covers your area please use the following link:
http://www.hounslow.gov.uk/committeeboundaries-lbh-map-3of3.pdf

To contact the Syon Safer Neighbourhood Team:
Phone: 020 8721 2532 or 020 8247 5989
E-mail: Syon.snt@met.police.uk

Other local Safer Neighbourhood Teams can be contacted on the following
telephone numbers:
Brentford SNT: 020 8721 2533
Osterley & Spring Grove SNT: 020 8721 2809
Isleworth SNT: 020 7161 9005

We look forward to hearing from you!

 

 

Noise

Part III 5 states "not to play or use.. any musical instrument or sound reproduction equipment or television loudspeaker or mechanical instrument of any kind between the hours of 12 midnight and 8 am, nor sing or carry on loud conversation ...so as too cause damage nuisance or annoyance ...to the occupiers of any neighbouring or adjoining property"

What YOU must do:

1.      Make a record of the noise violation - date, time started and stopped, a description and a precise source

2.      Make an attempt to have the noise stopped directly by the creator - but DON'T put yourself in any danger

3.      Report to Hounslow Noise Control Tel:020 8583 5555 email: pollution@hounslow.gov.uk  BUT make sure you get a reference number each time, otherwise they may not record it

Full address:

Pollution Control Team, Street Management & Public Protection Department, London Borough of Hounslow, Civic Centre, Lampton Road, Hounslow, Middlesex TW3 4DN, Fax:020 8583 5350, Tel:020 8583 5555, email: pollution@hounslow.gov.uk

        Hounslow Council advice on noise issues here

4.      If you suffer any harassment or there is likely to be a breach of the peace, phone the local Police

5.      Report to Crabtree Properties - see below

We can only help you if you help yourself first

From the managing agent:

In the first instance I can serve this gentleman with a breach notice.

If the incident was reported to the police and a police crime number can be forwarded to me, I can use this as evidence of a breach and serve notice of intention to forfeit the lease (this usually happens when the second incident is reported and I believe we have had one complaint to the office already).

Most lessees or landlords who rent out their flats take this threat very seriously and either evict troublesome tenants or tone down their behaviour. It is always explained to them that this breach will remain on file and may prevent them selling their flat at a later date or possibly affect the price. A breach must be addressed within a certain time frame and no further recorded incidents must take place following the breach notice or I will begin the forfeiture process.

This is not an easy process but will scare the pants off the leasehold owner. I attach a copy of a breach notice and if the gentleman sends me full details of the incident - police incident no., name of policeman who took statement and any other supporting evidence I will issue the same letter to the leaseholder of the flat.

sample letter that will be sent to the offenders

Dear Sir/Madam

 Re:        Ferry Quays, Brentford, Middlesex TW8

 As you know, we are the Managing Agent of the block, of which the above flat forms part.  Under the provisions of the Lease the occupiers of the property are required to observe certain obligations.  It is necessary for such obligations to be in force where people are living in proximity to each other, as in the case of flats.

We understand from several adjoining property owners that they are being disturbed by excessively loud noise emanating from your property particularly at night after 11pm.

 

It would therefore be appreciated if you could reduce all noise levels so as to avoid any disturbance to the adjoining property owners.  We would point out that under the provisions of the Lease, if the noise does persist, the adjoining property owners do have the legal right to take action against you so that they may continue to enjoy their property.  Hopefully however, this will not be necessary and we would be obliged if you could please co-operate in this regard.

 

We trust therefore that you will ensure that you continue to occupy the property in accordance with the terms of the Lease, so as to avoid further action being taken against you.

 

Yours sincerely